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VEGA: A name that is synonymous with Highest Degree of Customer Service and an Unparalleled Product Range!
The art of delighting customers with all aspects of business activities has been taken by Vega to mega heights; hitherto unseen in the Beauty accessory industry in India.
Vega came into existence at the turn of century with it’s offering of makeup brushes that compared with the best in the world. The international business experience gained by the promoters of Vega resulted in introduction of best global practices such as offering premium quality innovative products, development of products suitable for the Indian consumers, educating users about product attributes most suitable to them and presenting the products in packaging that was extremely functional and enhanced the appeal of the products.
Vega’s journey since inception has been exciting and lightly rewarding. From small beginnings, Vega has grown to become the leader of beauty accessory products in India.The main objective of the company is to provide a wide range of innovative and affordable beauty accessory tools from Head to Toe to the Indian consumer. It is a brand with instant recall amongst the beauty professionals, industry experts, beauty conscious consumers and public at large.
A robust sales and marketing team with more than 350 members, coupled with a strong distribution network has been the backbone of Vega’s success in the Indian market. It’s products are now available across the length and breadth of the country through more than 25000 sales outlets and modern trade channels, including e-commerce platform.
As part of a long-term business strategy, Vega has now embarked on an ambitious growth path to further entrench it’s presence in the personal care category by launching a wide range of personal care appliances that cater to a mass market base. This foray has helped Vega consolidate it’s position as one stop source for all types of beauty accessories and personal care appliances for the quality conscious Indian consumers. It finds a place amongst a handful of companies on an international scale with such an exhaustive product range, a fact recognised by international experts.
A strong believer in sound management practices and high business ethics, Vega can rightfully claim to be a true flag-bearer of the Indian beauty accessory industry.
Vega Industries is certified for ISO 9001:2015 (Quality Management System) by TÜV Rheinland and SA 8000:2014 (Social Accountability) by Bureau Veritas.
We are highly process driven, which increases the morale and confidence among our employees, business partners and other stake-holders on quality deliverables of our products.
Our practices help Vega deliver high-quality products to our customers, and consistently earn their trust.
We measure and review the performance on periodical basis and significant improvement has been seen in the trend, year on year basis. We have an unwavering commitment to improve the achieve the company goals via upgradation of machines and employees.
Customer Satisfaction and Quality are major priorities of Vega Industries.
ISO 9001:2015 is an international standard that specifies the requirements for an effective Quality Management System (QMS). The Standard encourages a process approach and continual improvement. ISO 9001:2015 is embraced by organizations around the world as a proven method to ensure customer satisfaction by meeting customer requirements. TUV integrates the principles of ISO 9001:2015 within its overall management system. In order to verify continued conformance to ISO 9001:2015 requirements, TUV, our global registrar, regularly evaluates VEGA’s Quality Management System through on-site audits. VEGA’s ISO 9001 Corporate Certificate is issued by TUV and confirms VEGA’s status as a certified ISO 9001:2015 organization.
SA 8000 is the most widely recognized international standard for social responsibility. It is an auditable certification standard based on international workplace norms of International Labour Organization (ILO) conventions, the Universal Declaration of Human Rights and the UN Convention on the Rights of the Child. It characterizes companies that focus on the employees’ rights and well being. Vega Industries, a proud recipient of the SA 8000 certificate, guarantees to the outside world and its own employees that, we have a safe place to work and offer good working environment adjusted to local conditions.
Vega Industries ensures that the interested parties, sub-contractor should follow the ethical and social guidelines of SA 8000. A good working environment, no child labor, equal rights and a decent pay and working conditions are of great importance to the company.
The following approaches are used to satisfy the employee, customers and vendors: